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For complete return information open the printable return form below. Most items purchased from East Coast Fashions may be exchanged or returned within 15 business days from the date order is received.
The merchandise must be in new condition, with all tags attached, and in its original packaging. We cannot accept returns of soiled items,
nor prepackaged items that have been opened and therefore made not eligible for resale. Shoes must be returned in their original box without
taping. Taping or marking the shoe box will result in a 20% reduction of credit.
Please note, for health reasons, we do not exchange nor accept returns on panties or items that cover the crotch, so please select these
items with care. Costumes and Discount-Clearance Category items are not returnable.
Exchanges for alternate sizes and products can be made using the same return form. If exchange product is of greater value original
payment method will be debited the difference. If exchange product is of lesser value the payment method will be credited the difference.
Exchange products will incrue shipping fees to the customer for the exchange products shipment to them.
If returning or exchanging shoes please be sure to return them to the address listed on the return form on our site and not to the manufacturer.
Returns will not be accepted without a completed Return Form included in the package . Please make a copy of the
return form for your records. Customers are responsible for return shipping charges. Shipping charges will not be refunded. We recommend returns be
sent either insured or with delivery confirmation. Please allow up to 30 days for credits to show on payment method used.
If you cannot print the form then you may write the information.
PRINT FORM HERE AND FOLLOW INSTRUCTIONS FOR RETURN
If you cannot print the form you may write the information.Firefox browser has reportedly not allowed printing of this form if this is the case use google:chrome or Internet Explorer
Please send all returns and exchanges to the following address:
East Coast Fashions, Inc.
3 Annette Dr.
Melbourne, Florida 32904