Return Policy
Most items purchased from East Coast Fashions may be exchanged or returned within 15 business days from the date order is received. The merchandise must be in new condition, with all tags attached, and in its original packaging. We cannot accept returns of soiled items, nor prepackaged items that have been opened and, therefore, made unsaleable.
Please note, for health reasons, we do not exchange nor accept returns on panties or items that cover the crotch, so please select these items with care. Costumes and Discount-Clearance Category items are not returnable.
Exchanges for alternate sizes and products can be mad using the same return form. If exchange product is of greater value original payment method will be debited the difference. If exchange product is of lesser value the payment method will be credited the difference. Exchange products will incrue shipping fees to the customer for the exchange products shipment to them.
Returns will not be accepted without a completed Return Form included in the package . Please make a copy of the return form for your records. Customers are responsible for return shipping charges. Shipping charges will not be refunded. We recommend returns be sent either insured or with delivery confirmation. Please allow up to 30 days for credits to show on payment method used. A $5.00 processing fee per item is applied to all returns on orders that had free ground shipping applied. PRINT FORM AND FOLLOW INSTRUCTIONS FOR RETURN